Refund & Cancellation Policy

Refund Policy

We offer refunds for products returned within 14 days of purchase, provided they meet our return conditions.

Eligibility Requirements

Items must be:

• Unused and in original condition
• In original packaging
• Accompanied by receipt

Refund Process

1. Contact customer service
2. Provide your order number
3. Explain return reason
4. Follow return instructions

Processing Time

Refunds processed within 5-7 business days after receiving returned items.

Cancellation Policy

Order Cancellation: Within 24 hours of placement
Contact: [email protected]

Non-Refundable Items

• Digital products
• Personalized items
• Items damaged by misuse

Contact Information

For refund requests:

• Email: [email protected]
• Phone: 02269710108